Do you offer returns?

Yes! Returns must be placed within 15 days of receiving your order. All orders must be returned in original condition with no defects. Shipping costs will be deducted from your total refund.

To initiate a return, please contact me at paulinahoong@gmail.com.

When will my order be shipped?

All orders will be shipped within 2-5 business days.

When will I receive my order?

Once shipping, most orders take 1 week to arrive to its destination!

How can I contact you?

Feel free to contact me through email at paulinahoong@gmail.com or through my contact form! 

Do you sell wholesale?

Yes, I do! Please find my inventory listed on Faire. Currently, I am able to offer 50% off retail for buyers (with a $100 minimum). If you do not see an item you are looking for, please contact me and I can accomodate to your request.

Do you license your artwork?

Yes! Please contact me at paulinahoong@gmail.com to discuss licensing opportunities. 

Do you do custom orders?

Yes! Please email me at paulinahoong@gmail.com or through my contact form to discuss custom orders! I can accommodate most requests (ex. turning existing prints into cards, turning designs into prints, turning designs into stickers). 

Do you do custom commissions?

Yes!  Please contact me about your with the commission with the following details:

  • Subject
  • Turnaround time
  • Size
  • Budget
Who are your production partners?

I believe we all thrive when we share resources! Here are my production partners:

My prints are produced by University of Minnesota Printing Services, a union printing shop based in Minneapolis, Minnesota. 

My stickers are produced by Visx Design, based in Los Angeles, California!

My cards are produced in-house – by me – in Richmond, California!